Terms of service
1. Overview
Welcome to ELS Custom Designs! By accessing or purchasing from our website, you agree to the following terms. Please read them carefully before using our site.
2. Products & Orders
- All jewelry is handmade or custom-designed, and slight variations may occur.
- We reserve the right to refuse or cancel any order at our discretion.
- Prices and product availability are subject to change without notice.
3. Returns & Refunds
- We accept returns within 14 days of delivery for unworn, unused items in their original condition.
- Custom or personalized items cannot be returned.
- We offer free return shipping for eligible returns. Contact us at e.lanestyles21@outlook.com to request a prepaid return label.
- Refunds will be processed once the item is received and inspected.
4. Shipping & Delivery
- We aim to process orders within 3 business days.
- Shipping times vary by location, and carrier delays are beyond our control.
- Customers are responsible for providing accurate shipping information.
5. Payment & Security
- We accept major credit cards, PayPal, and other secure payment methods.
- Transactions are processed securely, and we do not store payment details.
6. Intellectual Property
- All images, designs, and content on this site are owned by ELS Custom Designs and may not be used without permission.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages related to your use of our products or website.
8. Changes to Terms
- We may update these Terms of Service at any time, and continued use of our site constitutes acceptance of the new terms.
9. Contact Information
For any questions, please contact us at e.lanestyles21@outlook.com.